Returns & Exchanges
At The EDJY, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day window for returns on products in their original, unopened condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution so you can get back to your glow.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unused products back into their original packaging, ensuring all seals are intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing